Privacy Policy

Last updated: September 3, 2026

WPVelo (“WPVelo,” “we,” “us,” or “our”) is a WordPress and WooCommerce agency. This Privacy Policy explains what personal information we collect on wpvelo.com, how we use it, and the choices you have.

If you do not agree with this policy, please do not use the site or submit a request.

Who we are

WPVelo
 1109 Summer St
 Burlington, IA 52601
 United States

Email: info@wpvelo.com

This policy applies to wpvelo.com and to inquiries you send us through our contact and audit forms.

Information we collect

Information you give us

When you request a free site audit or otherwise contact us, we collect:

• Name
• Email address
• Company name (if you provide it)
• Website URL (if you provide it)
• Description of your project or issue
• Any other details you type into the form or send by email

We use this to reply, diagnose the request, prepare a quote, and keep a record of the conversation.

Information collected automatically

When you visit the site, our hosting and tools may collect:

• IP address
• Browser type and device information
• Pages viewed, referring URL, and approximate location (city/region)
• Date and time of the visit
• Cookie identifiers, as described below

We use Google Site Kit, which may enable Google Analytics and related Google tags. Google may process this data under its own terms. See Google’s privacy policy.

Cookies

We use cookies and similar technologies to:

• Keep the site working (security, forms, session)
• Remember form or cookie preferences
• Understand how visitors use the site (analytics)

You can block or delete cookies in your browser. Some features (including submitting a form) may not work correctly without essential cookies.

How we use information

We use personal information to:

• Respond to audit requests, quotes, and support questions
• Provide WordPress, WooCommerce, and related services you ask for
• Operate, secure, and improve wpvelo.com
• Measure traffic and diagnose technical problems
• Send follow-up messages about your request (we do not add you to a marketing list unless you ask)
• Comply with law and enforce our terms

We do not sell your personal information.

How we share information

We share information only when needed to run the business:

• Service providers that host the site, send email, or provide analytics (for example, our web host and Google)
• Professional advisors (accountant, lawyer) if required
• Authorities if we are legally required to disclose information
• A buyer or successor if WPVelo is merged or sold, in which case this policy would continue to apply or you would be notified of changes

Anyone who processes data for us is expected to use it only for the work we hired them to do.

We do not share your contact details with unrelated third parties for their own marketing.

How long we keep information

• Leads and project emails: as long as needed to handle your request and for ordinary business records (typically up to 3 years after the last contact, unless a longer period is required for accounting or a dispute)
• Analytics data: according to the retention settings in our analytics tools
• Server logs: for a short period for security and troubleshooting

When we no longer need the information, we delete it or store it in a form that no longer identifies you.

Your choices and rights

You may email info@wpvelo.com to:

• Ask what personal information we hold about you
• Correct inaccurate information
• Ask us to delete your information, subject to records we must keep
• Withdraw consent where we relied on consent (for example, a marketing email, if you ever opted in)

We will respond within a reasonable time. If you are in a state or country with additional privacy rights, we will honor those rights as required by applicable law.

You can also unsubscribe from any marketing email using the link in that email. Transactional messages about an active project may still be sent.

Do not track

The site does not respond to “Do Not Track” browser signals. You can limit tracking by blocking analytics cookies in your browser or using a content blocker.

Children

wpvelo.com is intended for business customers and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact info@wpvelo.com and we will delete it.

Third-party links and embedded content

The site may link to other websites (for example, client sites or documentation). Those sites have their own privacy practices. We are not responsible for their content or policies.

Blog posts may include embedded content (for example, a video). Embedded content behaves as if you visited the other site and may collect data according to that provider’s policy.

Security

We use reasonable technical and organizational measures to protect personal information. No website or email transmission is completely secure. Please do not send passwords, payment card numbers, or other highly sensitive data through the audit form.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. The current version will always be posted on this page. Continued use of the site after an update means you accept the revised policy.

Contact

Questions about privacy or this policy:

WPVelo
 1109 Summer St, Burlington, IA 52601, United States
 info@wpvelo.com